•  
  •  
  •  
  • Adults
  • Children

Glacier National Park

FAQ

Dining

Tell me more about the accommodations

All rooms are rustic yet comfortable with king, queen, double, and/or twin beds and a private bathroom. All rooms are accessed via stairs and are sold based on view or room size. An antique elevator is available for floors 2 through 4 and requires assistance to operate.

Can I access the Internet at Glacier Park Lodge?

Yes, there is a wifi hotspot on the premises that can be utilized to access the internet with your personal devices.

Reservations

What telephone number should I call in order to speak with someone about my reservations?

Please telephone 406.892.2525 or 403.236.3400 for reservations.

When should I call to make reservations?

Reservations are made on a first-come-first-serve basis. We begin taking lodging reservations 14 months in advance.

What is the weather like?

The northern rocky mountain weather systems are constantly changing. Glacier's western valleys generally receive the most rainfall. Daytime temperatures can exceed 90 degrees F. It is frequently 10 to 15 degrees cooler at higher elevations. Strong winds and sunny days predominate on the east side of the Park. Overnight lows throughout the Park can drop to near 20 degrees F and snow can fall anytime. Please visit www.nps.gov for live webcams and weather reports.

Can we get on a waiting list?

We do not have a waiting list. When reservations are cancelled they go into general availability and are available on a first-come-first-served basis.

Do you get cancellations? Is there a specific time of day to call for cancellations?

Cancellations occur at any time. Availability can be checked on our online reservations page.

Is the Going to the Sun Road going to be open?

Access to the alpine section of The Going-to-the-Sun Road is seasonal and determined by the National Park Service. View what portion of the Road is currently open or call 511 (inside Montana) for up to date information on Park roads.

When will US Highway 2 be open?

US Highway 2 is open year round between East and West Glacier. Temporary closures may occur due to inclement weather. In Montana please call 511 for up-to-date information on State highways.

What is your cancellation policy? Where can it be found on the website?

Deposits are non-refundable if the reservation(s) is cancelled after 5:00 p.m. MDT 72 hours (3 days) prior to arrival date. Deposits are fully refundable for 30 days following the date the reservation was made. From 31 days after the reservation was made until three days prior to the scheduled arrival date, the deposit will be refunded less a $15 administrative fee ($20 for reservations with tours/activities). For reservations made within 30 days prior to arrival, the above policy applies with no grace period.

How do I book more than one room on the website?

Usually the website will recognize your first reservation and will warn you that you are making another one. Simply close down your browser and start over. Sometimes shutting down your computer completely is required. We apologize for this inconvenience. We are working on this technicality.

What does it mean when you go to check availability for a specific property and you receive an error message asking you to call?

This means there most likely is not availability for the exact room type you're looking for. Try altering your dates or number of people.

When can we make reservations for activities like Red Bus Tours, etc.?

Usually activities can be booked beginning in February for the current season.

Are reservations recommended or can we just show up to an activity?

Activities usually sellout; reservations are highly recommended and can be made by calling our Reservations Department at 406.892.2525.

Is there a fee to make a reservation?

No

Do you have a toll-free number?

No

When is the Park open?

Glacier National Park is open year round.

Can we get cell phone service in the Park?

In most areas within the Park cell service is not available.

When is the best time to see animals?

Animals can be seen at any time. They are most active in the early morning or late evenings. Wild animals are dangerous. Do not approach or try to feed the wildlife.

When is the best time for photography?

Glacier is beautiful year round.

Why are there no televisions or air conditioners in our rooms?

Our lodges are historic and built before the time of air conditioners and televisions.

Will I have a telephone in my room?

In-room telephones are available at the Prince of Wales Hotel, St. Mary Hotel, Motel Lake McDonald and Glacier Park Lodge. To activate the telephone for outside calls, the front desk must have a credit card imprint or a $10 per day deposit. Phone calls within lodging complexes and between all Glacier Park, Inc. (GPI) properties are free. Local calls outside GPI properties have a $.50 connection fee. AT&T operator-assisted rates apply for all long distance calls plus a $.50 connection fee.

Do you offer discounts?

Due to our short season, we do not offer discounts.

What should we wear to see Glacier National Park?

The Rocky Mountains are known for the dramatic changes in the weather. Make sure you dress in layers and prepare for all types of weather.

What are the closest airports to the park?

The closest airports are Glacier International Airport (FCA) in Kalispell, MT, Missoula International Airport (MSO) in Missoula, MT, and Great Falls International Airport (GTF) in Great Falls, MT. For discounts on certain flights into Montana call our Reservations Department at 406.892.2525.

Can we rent a car at the train station?

Car rentals are available at the train station. Call our Reservations Department at 406.892.2525 to reserve your car today.

Are bicycles permitted?

Bicycles are restricted on the most hazardous sections of the Going-to-the-Sun Road during peak traffic periods. Bikes are prohibited from going up the West side between the hours of 11am and 4pm. Bikes are allowed to go up the East side and down the West side during any time of the day.

Where can we rent a boat?

Rentals are available at Lake McDonald Lodge, Village Inn, Many Glacier Hotel, and Two Medicine.

Can we camp instead?

Glacier National Park campgrounds are operated by the National Park Service. No advance reservations are accepted. They are on a first-come-first-served basis. Contact the National Park Service at 406-888-7800 for more information.

Are there church services in the Park?

Services are provided through Christian Ministries. Check with the front desk for specific times and locations.

What elevation is Logan Pass?

6680'

Do you have government rates available?

Government rates are only available for National Park Service employees visiting on official business.

Where can I find hiking maps?

The National Park Service (www.nps.gov ) and the front desk at any of our properties have trail maps.

Can I bring my pet?

Pets are not allowed except for designated guide, service, and/or hearing companion animals. Pets must be crated, on a leash, or under physical restraint at all times.

What types of credit cards do you accept?

MasterCard, Visa, American Express, and Discover Card (except in Canada).

Are there restrictions for vehicle size on the Going-to-the-Sun Road?

Restrictions apply between Sun Point and Avalanche Creek Campground - total length (including bumpers) must be less than 21 feet and total width (including mirrors) must be less than 8 feet.

Can I book packages or activities online?

You must call our Reservations Department at 406.892.2525 to book packages, specials, activities or to change or cancel a reservation.

Do you have gift certificates available?

Gift certificates for the current season can be purchased by calling our Reservations Department at 406.892.2525.

Do you have a place to store my medication?

Due to Department of Health and Sanitation regulations, we are unable to accommodate guests that need medication stored or administered. We will however, provide ice for guests who need to store medications at lower temperatures.

What qualifies as a group?

A group consists of a reservation with 10 or more rooms. Please contact our Groups Department at 406.892.6721 for more information.

When is the best time to see wildflowers?

Spring is usually the best time to see wildflowers, but many are in bloom all summer for your viewing pleasure.

Can you swim or fish in the lakes?

Yes, you can swim in the lakes, but keep in mind they are glacier fed and so are very, very cold. The average temperature of the lakes never exceeds 40 degrees. Fishing inside Park boundaries is allowed on a catch and release basis without a permit. Please make sure you verify all fishing regulations before fishing.

Weddings & Special Events

How much does it cost to have a wedding at one of your lodges?

To begin the booking of your wedding we require a $1,500 non-refundable deposit and a signed contract. This deposit is applied to the overall charges for food, space use, etc. Once the deposit is received, we will book a block of rooms if needed for your guests. There are separate fees for the use of the ceremony site and reception location; there are also fees for the setup charges (tables, chairs, etc.). Fees vary per location, activity, and number of people. Please review the accompanying sample contract for more specifics.

How can I send you my deposit?

A personal check can be used for the initial deposit; however, any additional fees need to be charged to a credit card that will be kept on file.

What about catering?

Glacier Park, Inc. has an excellent catering menu for you to review and choose from. Our experienced events staff will be happy to provide you with great service, excellent food, and a celebration meal to remember. GPI is the caterer for the lodges in Glacier National Park, and as such, we provide the catering for any and all events held at our locations. Our menus and pricing may change without prior notice, but typically run from around $30 to $65/per person. Menu choices must be made 45 days prior to your event. Our Executive Chef is very willing to work with you to provide a wonderful meal for you and your guests.

Can I have a bar for my reception?

We can arrange for alcohol and/or wine for your reception using our bartender services. You can either have a hosted bar where you as the host are responsible for all drink costs and bartender fees; or, you can have a cash (no-host) bar where your guests pay for their own drinks. It is common to have it set up either way, so the choice (and expense) is yours to decide. We will ask you to decide if you want to have the "well brands" that are a bit less expensive, or the "premium brands" that are a slightly higher cost per drink. If you have a host bar, the bartender will tally up the drink charges and add the cost to your final bill. One bartender is needed to serve every 100 guests in your group, so if you plan on having 150, for example, you will need two bartenders to efficiently serve all your guests. You also need to determine the number of hours you want the bar open which will coincide with the bartender hours. For example, if you want the bar open from 5 p.m. until 8 p.m., the bartender(s) will break down the bar at 8 p.m. and discontinue serving your guests. Please see the GPI 2010 Wine & Beer menu for more complete information on bartender charges along with all the rates for alcohol costs. Of course, as our contract and the law clearly states, we will only serve liquor to persons 21 and older and you, as the host, voluntarily assume the duty to ensure safe drinking practices are followed for your group (please review this part of the contract clearly).

Can I bring my own wines or champagne?

You can provide your own wine, but this is limited to wine or champagnes only. No other types of alcohol or beer are allowed. Should you choose to provide your own wine, we need to know about it in advance and ask that any wine brought for the event, be turned over to us so our staff can chill it as needed (for the whites) and store it until your event is ready. If you choose to bring in your own wine, there is a $14.95/per bottle corkage fee.

Do I need a special permit to have a wedding with at the Park?

The National Park Service (NPS) requires a permit in advance for all weddings held inside the perimeter of the Park. You can reach their permit coordinator at 406.888.7825. The NPS coordinator will be able to tell you of other relevant information on the Park itself (Park entry costs, etc.). Weddings at Glacier Park Lodge & Resort or the Prince of Wales Hotel do not need this permit as they are outside the Park.

Is there an entrance charge into the Park for my guests?

Yes, the current entrance fee into the Park is applicable to every guest and group. Please ask the NPS permit coordinator for more info. Check this site also for specifics on the types of passes the Park allows for entries at a lesser rate.

Can I have a room block set up for my out of town guests?

The Special Events Coordinator will set up a block of rooms for your guests to call and reserve. The blocks are held in place until 60 days prior to your event. If they are not guaranteed by a credit card deposit at that point, they will be released for general availability. Your guests can still make a reservation (based on general current availability) once the 60-day timeframe has passed, but they will have to contact the Central Reservations office at 406.892.2525 or visit our website at www.glacierparkinc.com.

What are the guest rooms like?

All of our lodges are historical buildings. The rooms are "rustic", yet comfortable for both guest rooms and banquet facilities. In keeping with the era in which the hotels were built, most guest rooms have a telephone, but they do not have air conditioners, TV's, coffee makers, hair dryers, etc. Please plan ahead to bring your necessary personal items.

Can I have music at my ceremony or reception?

You can have music at your event, but GPI does require advance notification. We always are respectful of our neighbors and other guests who are visiting the Park; your request may need to be cleared by the National Park Service. There are no computers, sound systems, speakers, microphones, etc. available for you to rent. If you require such an item for your event, you must bring your own and be responsible for their security and use.

Can I have my wedding inside or outside?

Due to the nature of the era when these buildings were constructed, we do have some restrictions on each location and ask that you keep this in mind as we plan your event. If you plan an outside wedding, we typically are able to keep an alternate site inside the hotel available for you in case of inclement weather – this can happen at any location in any given month (including July and August). And yes, we have had snow during each and every month here in the past. Each lodge has limited banquet room space. Glacier Park Lodge's largest alternate room, the Moccasin Room, can seat up to 150 people at 6 ft round banquet tables (using 15 tables in this room though can limit your "dance space area", if you desire one). If you have 200+ guests, you will need to rent a tent for your outside event. Please note that our staff will do all they can to make your day the day of your dreams, but weather problems are very real and we need to be prepared. One other thing to note is that locations at Glacier Park Lodge and the Prince of Wales Hotel all incorporate walking on areas that are rocky, grassy, or unpaved. Please consider that when planning your event. These areas are not really conducive to walking on high heels. Also, these locations do not have restrooms near the outside event area. Depending on the number of guests, you may want to consider using portable restroom facilities. If you are interested, please ask and we can look into that arrangement for you. The cost would be passed on to you.

What can you tell me about the Prince of Wales Hotel?

The Prince of Wales (in the Waterton Lakes area of Glacier-Waterton International Peace Park, Alberta, Canada) is a very romantic setting for a fairytale wedding. The frequent high wind outside of the hotel, however, limits our ability to provide anything but chairs for your guests – and that can even be unsuccessful. Weddings at the Prince of Wales are limited to 50 guests maximum. We do serve Afternoon Tea daily, so lobby weddings are limited to 10 a.m. to noon. There are no banquet facilities at this location. Receptions are held in the dining room which seats 46 people. The dining room is open to other hotel guests and so is not private. The only way to ensure a private event is to book the entire hotel (all 86 rooms for the night), which costs approximately $25,000. This would need to be arranged well in advance of your expected wedding date as we have consistent group tours and other events during each season that plan a year or more in advance. A wedding using the entire Prince of Wales Hotel can only be done early in the season (early June) or later near the close date (mid-September).

How about Glacier Park Lodge?

Glacier Park Lodge (located in East Glacier Park, MT) is ideal for weddings of almost any size. The front lawn area near the trees can accommodate up to 150 people and is a wonderful place to erect a tent for your dinner and reception after the ceremony. Another popular site is the lawn area behind the Lodge which accommodates 150 to 300 guests. There are also 3 banquet rooms available inside the Lodge that can accommodate various size events.

How much would my wedding cost?

The prices vary for each location and the number of people you anticipate for your group. Having both the ceremony and the reception (two "events") gives you a bit of a break overall per event instead of just doing the ceremony or reception only. The rate includes the rental of the space during the defined hours of the event, use of our tables and chairs, and the setup and tears down.

So, what about details like decorations, equipment, chairs, tables, linens, tents, etc.?

A natural birch arch is available for your use at Glacier Park Lodge (use plain or add your decorations). The cost for the day's rental is $100. You must provide the decorations for your wedding and/or reception. We do ask that you do not use any type of nail, hammer, tack, or other material to fix your decorations to any walls. Our buildings are historical and we want to preserve them for many more generations to come. You will be responsible for decorating the wedding/reception area. Any items you provide (e.g., decorations, linens, baskets, bowls, glassware, candles, etc.), are your responsibility and must be collected after the event. Music for your ceremony or dinner is your responsibility. Our Special Events Coordinator must be aware ahead of time of your plans as the request may need National Park Service approval. We do not provide audio/visual equipment. We provide 6 ft round banquet tables that accommodate 8 to 10 people per table. Various styles of chairs are available, depending on location. Linens and napkins for the banquet tables are an additional charge; please feel free to discuss your colors with our coordinator.

Fun & Quirky

What is a huckleberry?

Huckleberries are small round berries ranging in color from bright red through dark purple into blue. The flavor is sweet and similar to a blueberry. It is a favorite of many mammals, especially the Grizzly Bear. The plant can be found in mid-alpine regions in damp, acidic soil. They ripen in mid-to-late summer.

Does the Park close?

The Park does not close, but the Going-to-the-sun Road closes every season in mid to late September depending on weather conditions.

Are the waterfalls real?

Yes, the waterfalls are real. Best time to see the waterfalls are in June when the snow is melting.

Does Bear Spray Really Work?

Yes, it does deter the bears and is definitely something you should carry when hiking in Glacier National Park.

Can I pick up wood to burn in my camp fire?

No, nothing can be picked up and used or taken home from inside the Park.

Glacier Park Lodge

What are the accommodations like?

All rooms are rustic yet comfortable with queen, double, and/or twin beds and a private bathroom. All rooms are accessed via stairs only and are not sold based on view.

Tell me more about the rooms

Main Lodge rooms are located on the second and third floors of the main lodge and are smaller in size than the Great Northern Wing rooms. The Great Northern Wing is attached to the Main Lodge with rooms located on all four floors. Family rooms have multiple beds and are located on the third floor of the Lodge and Great Northern Wing. Alpine wilderness-themed suites are located throughout the Lodge and Great Northern Wing.

What are the Glacier Park Lodge room amenities?

Alarm clock, energy efficient lighting, fan (a limited number available upon request at Front Desk), BeeKind™ amenity collection featuring a Gilchrist & Soames' signature formulation. The environmentally-friendly products offer a fresh lemon verbena fragrance with extracts of honey and certified organic extracts of red clover, calendula, lemongrass, and chamomile. The BeeKind™ paper bottle is a 92% reduction in waste after use compared to plastic and a portion of the proceeds of this product supports honeybee and sustainable pollination research. Golden Memory™ Down Alternative Pillows offer the ultimate in comfort and have a down alternative fiberfill that is produced from 100% recycled PET bottles, Super Topper™ mattress cover. Glacier Guidebook (American Park Network), hair dryer (available upon request at Front Desk), iron and ironing board (available upon request at Front Desk), recycle bin, and telephone (direct dial analog). Not available in each room: bathtub, radio, internet, television, coffee maker, air conditioning, and mini refrigerator.

Where do I park at Glacier Park Lodge?

The self parking lot is located a short walk from the front of the Lodge.

Where is Glacier Park Lodge located?

Glacier Park Lodge is located in the small town of East Glacier Park, MT at the junction of Highway 2 and Highway 49.

What are the GPS coordinates and elevation of Glacier Park Lodge?

Glacier Park Lodge's GPS Coordinates are 48.442818,-113.222651. The elevation is 4795 ft / 1461.52 m.

Can I access the Internet at Glacier Park Lodge?

Yes, there is a wifi hotspot on the premises that can be utilized to access the internet with your personal devices.

Will I have cell service at Glacier Park Lodge?

We understand and appreciate the value of direct access with your family, friends, and business associates. However, you will find that cell phone coverage is sparse, at best, in and around Glacier National Park. Please be prepared to make analog telephone calls from your hotel room.

How late are the desks open?

The front desks at Many Glacier Hotel, Lake McDonald Lodge, Glacier Park Lodge, and the Prince of Wales Hotel are open 24 hours a day. The front desks at Swiftcurrent Motor Inn, Rising Sun Motor Inn, and the Village Inn are open from 6:00 am to 10:00 pm.

Where do I get a newspaper?

The Great Falls Tribune (daily) is available in the vending machine in front of the Lodge and the Hungry Horse News (weekly) is available in the gift shop and Country Corner convenience store.

Are there church services at Glacier Park Lodge?

Services are provided through Christian Ministries. Check with the front desk for specific times and locations.

What is the Big Tree Lodge?

Big Tree Lodge is the name given to Glacier Park Lodge by the Blackfeet Indians. The Indian name is Omahkoyis.

What is the Blackfeet tax?

A 6% tax that supports the local community of East Glacier, MT and the Blackfeet Indian Reservation.

Where can we eat at the Glacier Park Lodge?

The Great Northern Dining Room offers a complete dinning experience with classic comfort food favorites with a Montana twist. Montana Microbrews and wines compliment any dish. Breakfast is served from 6:30 a.m. to 10 a.m., lunch is served from 11 a.m. to 3 p.m., and dinner is served from 5 p.m. to 9:30 p.m. The restaurant boasts casual attire, seats on a first-come-first-served basis, and does not accept reservations. Children's menus and box lunches are available. The Empire Bar & Grill, just off the main lobby, has a well-stocked bar and a TV. It is open from 11:30 a.m. to midnight and offers lunch and dinner menu items. The Empire Café is open daily at 6:30 am in the lobby for your morning java jolt. Choose from our fine selection of Montana Coffee Traders™ brewed coffee, espresso, steamers, teas, cordial coffee, hot chocolate, iced coffee, and Italian sodas.

Is there shopping at The Glacier Park Lodge?

The Glacier Park Lodge & Resort gift shop offers local Blackfeet crafts, as well as a large selection of Indian artifacts, jewelry, and music. Eye-catching Pendleton woolen blankets and an extensive array of Great Northern Railroad memorabilia, artwork, and souvenirs are also on display. The Country Corner offers snacks and beverages, film, health & beauty aids, and reading material.

Grouse Mountain Lodge

FAQ's for Grouse Mountain Lodge

Please visit the Grouse Mountain Loge FAQ page at http://grousemountainlodge.com/faq

Prince of Wales Hotel

Are there ADA accessible accommodations?

There are no ADA-accessible rooms available at Prince of Wales Hotel.

Are there church services in Waterton?

Yes, there is a Catholic and LDS Church in Waterton. Service dates and times will vary depending upon the season. Please check with the front desk.

Can I access the Internet at the Prince of Wales Hotel?

Unfortunately no, we do not offer Wifi at the Prince. There is Wifi access in the town site at Pearl's Café, Waterton Lakes Lodge, and Zum's Eatery.

Did the Prince of Wales ever visit the Prince of Wales Hotel?

No, although he was scheduled to come on two separate occasions.

Do the bellman wear underwear under their kilts?

Most of the bellman are traditional and follow the time-honored Scottish ways of kilt wearing.

Do you exchange American money at the Hotel?

We accept American and Canadian currency at the Prince of Wales Hotel as a form of payment; however, due to bank standards and regulations we are unable to exchange currency.

How far is it to the Waterton town site?

It is a short downhill walk into the quaint township of Waterton. It will take you about 15-20 minutes to make the 2 km walk. It is all uphill coming back so it will take a little longer returning.

How many floors does the Prince of Wales Hotel have?

The hotel was built with 7 levels. You enter on the lobby level and there are 6 levels above it and one level below. There are no guest rooms on the lower or lobby level of the Hotel. Guest rooms are on floors 1 through 6 of the Hotel.

How old is the Hotel's antique elevator?

The elevator is part of the original hotel whose construction began in 1926. The Hotel opened its doors on July 25, 1927.

Is the Prince of Wales Hotel haunted?

The answer to that question depends upon you. Yes, if you believe in ghosts, please read the book "Ghosts of Alberta".

Is there shopping at the Prince of Wales Hotel?

The Princess Gift Shop features an array of varied and unique Canadian gifts. Here you will find Royal Dalton china, fine Ammolite (Canada's gemstone) jewelry, Anne of Green Gables merchandise, and Saskatoon berry gourmet treats. Many of the souvenir lines highlight either the Canadian maple leaf design or the Royal Canadian Mounted Police (RCMP) uniform. Princess Gifts also sells its very own tea blend made especially for the Prince of Wales Hotel.

What are the accommodations like?

All rooms are rustic yet comfortable with king, queen, double, and/or twin beds and a private bathroom. All rooms are accessed via stairs and are sold based on view or room size. An antique elevator is available for floors 2 through 4 and requires assistance to operate.

What are the GPS coordinates and elevation of the hotel?

The Prince's GPS Coordinates are 49.058605,-113.903739. The Hotel's elevation is 4354 ft/1327 m.

What tartan does the hotel use?

The Royal Stewart Tartan used at the hotel is the personal tartan of Queen Elizabeth II.

Where are the restrooms located?

The men's restroom is located one level below the lobby. The women's restroom is located one level above the lobby. There is a handicap-accessible bathroom adjacent to the front desk on the lobby level.

Where can we eat at the Prince of Wales Hotel?

The Royal Stewart Dining Room offers fine Old World and Continental Canadian dining at the lobby level. Breakfast is served from 6:30 a.m. to 10:00 a.m., lunch is served from 11:30 a.m. to 2 p.m., and dinner is served from 5 p.m. to 9:30 p.m. The restaurant boasts casual attire, seats on a first-come-first-served basis, and does not accept reservations. Children's menus and box lunches are available. Valerie's Tea Room offers traditional Afternoon Tea service with fresh baked pastries and delicate dainties. Teatime is from 2 p.m. to 4 p.m. Reservations are recommended. The Windsor Lounge features traditional English fare and a full bar. It is open from 11:30 a.m. to midnight. Television is available.

Where do I park at the Prince of Wales Hotel?

The self parking lot is located a short walk from the hotel. Please take full use of our kilt-clad bellman to assist with your luggage upon arrival.

Where is the Prince of Wales Hotel located?

Prince of Wales Hotel is located inside Waterton Lakes National Park in Southern Alberta, Canada. The hotel can be found on the hilltop just across from the Visitor Centre on the entrance road into Waterton.

Will I have cell phone service?

Yes, TELUS and Bell work well in Waterton. Verizon also works in Waterton and may be in roaming mode if you are visiting from the USA or another country.